BPO

Empowering Your Workforce, Enabling Your Success

Alphamoneta is well experienced in recruiting talent tailored to the unique needs of various regions, supporting the growth of BPO offshore and nearshore centers across Asia, Europe, South America and North America (US, Mexico and Canada).

At Alphamoneta, we stay in sync with the evolving BPO industry by embracing advancements in Automation, Customer Experience (CX), and Digital technologies. This commitment drives us to go the extra mile to ensure our clients have access to the top talent in the market.

We specialize in recruiting for mid to leadership-level roles in various industries and specializations within the BPO sector.

Industries

  • Banking and Financial services

  • Healthcare

  • Retail & E-commerce

  • Travel & Logistics

  • Telecom & Media

  • Technology

Specialization

  • Sales, Business Development, Account management, Client servicing, Marketing, Pre-Sales​

  • Service Delivery, Operations, Process Excellence, Business Excellence

  • Human Resources, Learning & Development, Benefits administration, Talent management, Payroll, Employee relations​

  • Robotic Process Automation, Lean, Agile, Continuous Improvement, Data analytics, Cloud computing​, Digital transformation

  • Customer Experience, Workforce Management, Process Improvement

  • FP&A, Finance controller, Business Controller

Representative Searches we have hired for in the BPO Sector

  • Chief Growth Officer

  • Chief Human Resources Officer

  • Chief Marketing Officer

  • Chief Financial Officer

  • Chief Revenue Officer

  • Chief Operating Officer

  • Chief Digital Officer

  • Country Head/Country Manager

  • Business Unit Head

  • Head of Sales

  • Site Operations Head

  • EVP/SVP/VP Sales and Business Development

  • EVP/SVP/VP Marketing

  • SVP/VP Operations